Jenn's Pup ConciergePersonalized Pup Care · Hickory, NC

Services

Pup Concierge Services in Hickory, NC

From a quick check-in to an overnight retreat or a celebration made just for them, Jenn's Pup Concierge offers personalized services designed around your pup's routine, personality and needs.

Concierge Care Collection

The Refresher

30-Minute Concierge Visit

Starting at

$25

A quick reset for busy days. The Refresher is designed for pups who need a little extra care and attention during the day. Whether you're working long hours, running errands or simply want the peace of mind of a midday check-in, this personalized visit focuses on your pup's comfort and normal routine.

  • Potty break and water refresh
  • Meal support or medication assistance when needed
  • Light play and enrichment
  • Affection and companionship
  • Quick wellness observation
  • Photo update

30 minutes · Up to 2 pets · Travel included within 10-mile service area

The Companion

Extended Concierge Visit

Starting at

$35

Sometimes your pup needs more than a quick visit—they need time, attention and genuine companionship. The Companion is an extended care experience for pups who benefit from additional attention, enrichment and personalized support while their people are away.

  • Potty breaks and water refresh
  • Meals or medication support when needed
  • Walks, play and enrichment
  • Extra affection and companionship
  • Additional patience for seniors or pups needing slower-paced care
  • Photo updates

60 minutes · Up to 2 pets · Travel included within 10-mile service area

Households with 3+ pets: +$10 Multi-Pet Care Fee

Every visit is tailored to the pup's personality and needs.

The Adventure Collection

🚶 The Stroll

Neighborhood Enrichment Walk · Quick Stroll, 30 minutes

Starting at

$25

Because sometimes the greatest adventures are found right outside your front door. The Stroll is a personalized neighborhood walk designed around your pup's pace, personality and comfort level. It's perfect for pups who enjoy exploring familiar surroundings, getting fresh air, and adding movement and enrichment to their day without leaving their home environment. Ideal for potty breaks and movement, senior dogs, pups who need a midday reset, and busy workdays.

  • 30-minute neighborhood walk
  • Personalized to the pup's pace and needs
  • Sniffing and enrichment opportunities
  • Fresh air and movement
  • Photo update following the walk
  • Walk takes place in the client's own neighborhood
  • No transportation required

Includes up to 2 pets

Households with 3–4 pets: +$10 Multi-Pet Care Fee

🐾 Extended Stroll

60-Minute Neighborhood Enrichment Walk

Starting at

$35

For pups who want a little more time to explore. The Extended Stroll provides a longer personalized neighborhood walk with extra time for movement, sniffing, exploration and enrichment—all within the familiar surroundings of the pup's own neighborhood. Adventure doesn't always require a new destination. Sometimes the best experiences happen right outside their own front door. Well suited to dogs who enjoy longer walks, higher-energy pups, and pups who benefit from additional daily enrichment.

  • 60-minute personalized neighborhood walk
  • Walk tailored to the pup's pace and needs
  • Sniff breaks and enrichment
  • Fresh air and exercise
  • Individual attention
  • Photo update following the walk
  • No transportation required

Includes up to 2 pets

Households with 3+ pets: +$10 Multi-Pet Care Fee

🥾 The Trailblazer

Trail & Hiking Adventure

Starting at

$65

For the pup who believes every trail leads to a new adventure. The Trailblazer is a guided outdoor experience for active pups who love exploring nature. Jenn provides transportation to a local trail followed by approximately 90 minutes of hiking, walking, sniffing and exploration. The complete experience is approximately two hours, including transportation.

  • Transportation to and from a local trail
  • Approximately 90 minutes of hiking, walking and exploration
  • Guided outdoor enrichment
  • Water breaks as needed
  • Personalized attention throughout the adventure
  • Paw cleaning before returning home
  • Photo updates during the experience

Approximately 2 hours including travel · Includes up to 2 pets within the 10-mile service radius

Households with 3–4 pets: +$25 Multi-Pet Care Fee

🌳 The Playdate

Park & Outdoor Enrichment Experience

Starting at

$55

Where play, socialization and adventure come together for a fun-filled outing. The Playdate is designed for friendly, social pups who enjoy exploring, playing and interacting with other dogs at a dog-friendly off-leash park. This enrichment experience provides exercise, mental stimulation, supervised activity and positive social interaction while giving each pup personalized attention based on their comfort level. Best for friendly, social pups who enjoy canine companions and dogs who thrive with activity and mental stimulation.

  • Transportation to and from a dog-friendly off-leash park
  • Supervised play and enrichment time
  • Exercise and socialization
  • Mental stimulation
  • Personalized attention based on the pup's comfort level
  • Fresh water
  • Paw wipe-down as needed

Includes up to 2 pets from the same household · Maximum 4 pets · Travel included within the 10-mile service radius

Households with 3+ pets: +$10 Multi-Pet Care Fee

The Retreat Collection

The Retreat — Short Stay

1–3 consecutive nights

Starting at

$95 / night

A home-away-from-home experience filled with comfort, companionship and personalized attention. Rather than a traditional boarding environment, The Retreat offers a home-style overnight stay where your pup becomes part of the household and receives care based around their familiar routines and preferences.

  • Home-style environment
  • Free roam when appropriate
  • Companionship with resident pups when appropriate
  • Walks and outdoor time
  • Play and enrichment
  • Toys, cuddles and individualized attention
  • Approved treats
  • Personalized bedtime routine

Includes up to 2 pets from the same household

The Retreat — Extended Stay

4+ consecutive nights

Starting at

$85 / night

Longer adventures should still feel like a second home. The Extended Stay is designed for pups spending four or more consecutive nights away from home. They receive the same personalized routine, enrichment, companionship and home-style care at the preferred extended-stay rate.

  • Home-style environment
  • Personalized routine
  • Playtime and enrichment
  • Walks and outdoor time as appropriate
  • Relaxation and affection
  • Photo updates
  • Sleeping arrangements based on the pup's needs

Includes up to 2 pets from the same household

Pawsitive Foundations

Foundational training support built around trust, communication and positive reinforcement.

Pawsitive Foundations provides practical support for pups working on basic cues, leash manners, confidence and everyday routines. The focus is on repetition, positive reinforcement and building consistent habits. All plans require a 90-day minimum commitment.

🌱 Foundations Starter

$240 / month

4 sessions per month

  • One 60-minute session weekly
  • Basic cues and manners
  • Leash skills
  • Routine reinforcement
  • Positive-reinforcement support

🌿 Foundations Builder

$400 / month

Two 60-minute sessions weekly

  • Everything included in Starter
  • Increased cue reinforcement
  • Additional skill practice
  • Leash manners
  • Routine building
  • Confidence-building exercises
  • Continued consistency guidance

⭐ Foundations Accelerator

$550 / month

Three 60-minute sessions weekly

  • Everything included in Builder
  • Increased skill reinforcement and repetition
  • Confidence and engagement exercises
  • Continued routine support
  • Additional opportunities to reinforce positive habits

Training Notice: Pawsitive Foundations is provided by a self-taught trainer with more than 15 years of hands-on experience caring for and working with dogs of different ages, sizes, breeds and temperaments. Jenn is not currently a certified professional dog trainer. These services are limited to foundational skills and everyday support and are not intended for aggression, complex behavioral concerns or advanced training. When a pup's needs fall outside the scope of these services, a qualified professional may be recommended.

Celebration Collection

The Pup-Tastic Celebration

Up to 3 hours of planning support

Starting at

$125

For pet parents who want help creating the vision.

  • Theme and party vision
  • Celebration concept
  • Activity and game ideas
  • Treat and favor coordination
  • Invitation creation and electronic delivery
  • Décor inspiration
  • Supply recommendations
  • Planning guidance

Client hosts and manages the event

The Tail-Wagging Experience

Up to 6 hours of planning and coordination

Starting at

$250

A deeper level of planning support for a celebration that comes together smoothly.

  • Customized celebration planning
  • Theme development
  • Creative direction
  • Décor coordination
  • Supply guidance
  • Treat and favor planning
  • Activity ideas
  • Celebration timeline
  • Shopping assistance
  • Vendor and location research guidance

Pricing may vary based on event size, location, décor and custom requests

Ultimate Pup-Pawty Experience

Up to 10 hours of planning and coordination

Starting at

$600+

The full concierge option for a truly personalized celebration.

  • Fully customized concept
  • Theme development
  • Creative direction
  • Décor styling coordination
  • Setup assistance
  • Activity planning
  • Celebration flow
  • Treat-table and favor coordination
  • Personalized touches
  • Light breakdown assistance

Event-day attendance and extended support may be available as additional services

Specialty Concierge Services

The Pup Chauffeur

Starting at

$25

Transportation for pet-related destinations such as veterinary appointments, grooming appointments, daycare drop-offs and other pet-related destinations.

  • One-way, up to 10 miles: $25
  • Round trip: $40
  • Beyond 10 miles: $1.50/mile
  • Stay With Me add-on: $25/hour

The Pup Cup Cruise

90-minute experience

Starting at

$35

A relaxed one-on-one outing for pups who enjoy cruising more than cardio. A calm enrichment experience—not transportation. Particularly suited to senior pups, lower-energy pups, mobility-limited pups, shy pups and dogs who prefer quieter enrichment.

  • Concierge pickup
  • Safe return home
  • Relaxed drive
  • Fresh air when weather permits
  • Pup cup treat stop
  • Comfort checks
  • Personalized attention
  • Travel time

The Fresh & Fluff

Between-grooming refresh

Starting at

$35

A gentle between-grooming refresh designed to help your pup look, feel and smell their best. This is not full-service grooming. Price varies according to dog size, coat condition, shedding level and time required.

  • Bath with quality shampoo/conditioner or client-provided specialty product
  • Brushing
  • De-shedding
  • Light coat maintenance
  • Comfort-based handling
  • Pet-safe paw and nose balm when appropriate

Haircuts, styling and nail trims are not included

The Home Haven Concierge

Up to a 2-hour service block

Starting at

$45

Care for your pet's environment—not general house cleaning. Possible additional services include pickup of preordered pet supplies, pet-related errands and restocking assistance. Mileage may apply.

  • Crate and pet-area refresh
  • Washing pet bedding, blankets and toys
  • Bowls
  • Pet-related laundry
  • Pet-supply organization
  • Restocking assistance
  • Food-storage and container refresh
  • Limited pet-related home assistance

The Pup Tales Lounge Select weekends

$50 — one pup

$65 — up to two pups from the same household

A home-style weekend social hangout for friendly, social pups who enjoy companionship, play and making new friends. While you're enjoying your plans, your pup gets plans of their own.

  • Supervised social play
  • Companionship
  • Enrichment
  • Positive interaction
  • Potty breaks
  • Fresh water
  • Individual attention
  • Approved snacks and treats

4-hour booking · Maximum 4 pups

Available select weekends with limited availability. Designed for friendly, well-socialized pups who are comfortable in a multi-dog home environment.

Additional Pups

Most eligible services include up to two pups from the same household. When pups receive the same type of care together, additional pups may generally be added for $10 per pup when appropriate. Pricing may vary when individualized attention, specialized care or additional time is required.

Let's Get Acquainted

New clients may receive up to two complimentary Meet & Greet appointments within Jenn's local 10-mile service area. It's an opportunity for Jenn to meet you and your pup, learn their routine, personality and needs, and make sure the service is a good fit. Additional Meet & Greets: $25 each.

Call Now Book Your Pup's Experience